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Elevating the voices of affected people in climate adaptation

Wendy Chamberlin and Graham A. N. Wright

Feb 29, 2024

Harnessing financial inclusion for climate resilience

While financial services can play an important role in climate resilience strategies, how well highly vulnerable populations can use them depends on how effectively services respond to their expressed needs and individual contexts. This whitepaper combines insights from a review of relevant literature with insights from focus group discussions and individual interviews of those most impacted by climate shocks and stresses.

Through these insights, it provides a broad look at how financial and non-financial products and services can support their resilience-building efforts. In doing so, it seeks to highlight the challenges that stakeholders must address to support the climate resilience of affected populations. The paper also examines where and how financial services can play a role in that journey.

The authors' experience, built on more than three decades of financial inclusion work, underscores the importance of listening to and understanding customers' voices. As they face climate shocks and stresses head-on, low- and middle-income individuals are adapting and building resilience. Only by listening to their perspectives and learning from their experiences can the sector design products they will value and use.

Download the whitepaper

EVAP whitepaper 2024
Download PDF • 21.36MB

Rosita Najmi, Head Global Social Innovation, PayPal

“At PayPal, we believe in the potential of digital finance to enable disadvantaged communities and populations build climate resilience and thrive in the global net-zero economy. We look forward to ongoing collaboration with our CIFAR Alliance partners to enable responsible technological and inclusive financial innovations that create economic opportunity for climate-vulnerable populations around the world.”
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